What issue should be addressed regarding the pilot project for a new tool?

When discussing a pilot project for a new tool, understanding the underlying issues that the pilot aims to address is crucial. The correct focus should be on what problems need resolution, as this context will guide how the tool is evaluated during the pilot phase.

Identifying the problems ensures that the selection and implementation of the tool are aligned with the organization's needs. This understanding will inform the criteria for evaluating the tool’s effectiveness and success during the pilot. If the pilot is performed without a clear grasp of the specific challenges being targeted, it may not yield useful insights or justify the investment in the new tool.

While considerations such as project selection, change management, and training are important for the successful implementation of the tool, they primarily serve to support the primary goal: effectively addressing the identified problems. Without knowing what specific issues you're trying to solve, the entire framework around the pilot may lack purpose and clarity.